Shipping
Shipping Information
Fast & Reliable Shipping Across Europe
At Wowbyme, we know that beauty professionals need their products quickly. That's why we dispatch orders as fast as possible and work only with trusted delivery partners to ensure safe and reliable shipping throughout Europe.
Whether you're ordering professional eyelash extension supplies, lash lifting products, brow lamination kits, UV lash systems or beauty accessories, our goal is to get your order to you quickly and securely.
Order Processing
Orders placed on business days are usually processed within 24 hours after payment confirmation.
Orders placed during weekends or public holidays are processed on the next business day.
As soon as your parcel is dispatched, you will receive a shipping confirmation with tracking information (if available).
Delivery Times
Estimated delivery times may vary depending on your country and selected shipping method.
Typical delivery times:
- Slovakia: 1 business day
- Czech Republic: 1–2 business days
- Austria: 2–4 business days
- Germany: 2–5 business days
- Other EU countries: 3–7 business days
Please note that delivery times are estimates and may be affected by seasonal demand, customs procedures or courier services.
Shipping Costs
Shipping costs are automatically calculated during checkout based on:
- destination country
- selected shipping method
- order value
You will always see the final shipping price before completing your purchase.
International Shipping
We currently ship to most European countries.
If your country is not available during checkout, please contact our customer support and we will do our best to find a suitable shipping solution.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
This allows you to monitor your shipment from dispatch until delivery.
Packaging
Every order is carefully packed to ensure that delicate beauty products, eyelash extensions, adhesives, liquids and accessories arrive safely and in perfect condition.
Damaged Parcel
If your parcel arrives visibly damaged, we recommend:
- checking the package before accepting delivery
- reporting any damage directly to the courier
- contacting our customer support as soon as possible
This helps us resolve the issue quickly.
Questions About Shipping?
If you have any questions regarding shipping, delivery times or your order, our customer support team will be happy to assist you.
We're here to help before, during and after your purchase.
Frequently Asked Questions
How long does shipping take?
Most orders are dispatched within 24 business hours. Delivery usually takes between 1 and 7 business days, depending on your location.
Do you ship internationally?
Yes. We ship to most European countries.
Can I track my order?
Yes. Once your order has been dispatched, you will receive tracking information via email whenever tracking is available.
How much does shipping cost?
Shipping costs depend on your destination, selected courier and order value. The final price is displayed during checkout.
What if my parcel is damaged?
Please report any visible damage to the courier upon delivery and contact our customer support immediately so we can assist you.